Privacy policy

Last Updated On 28-July-2024

Effective Date 28-July-2024

This Privacy Policy describes the policies of Confiction Labs, email: legal@confiction.com on the collection, use and disclosure of your information that we collect when you use our content and product (https://one.confiction.com/portal). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

Compliance With GDPR To the extent required by law, The Confiction portal complies with the EU General Data Protection Regulation (GDPR).
GDPR gives users the following rights:

  • Right of erasure (right to be forgotten)
  • Right of rectification
  • Right to be informed
  • Right of access
  • Right to restrict processing
  • Right to data portability
  • Right to object
  • Right not to be subject to automated decision making
  • Right to complain to a supervisory authority

Information We Collect:

  • Name We will collect and process the following personal information about you:
  • Username
  • Email
  • Transaction and Payment
  • Info Digital Wallet
  • Confiction Labs Account ID (linked)

Information Collection and Use
For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to Confiction Labs. The information that we request will be retained by us and used as described in this privacy policy.

Log Data
We want to inform you that whenever you use our Service we may collect Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration when utilizing our Service, the time and date of your use of the Service, and other statistics.

How We Collect Your Information:
We collect/receive information about you in the following manner:
When a user fills up the registration form or otherwise submits personal information Interacts with the website.
When a user submitted sufficient proofs of humanity.
When a user fills up the Assignment Dashboard.

How We Use Your Information:

We use your personal information for a variety of business purposes, including to provide our Services, for administrative purposes, and to market our products and services, as described below:

  • Marketing/ Promotional
    We may use personal information to tailor and provide you with content. We may provide you with these materials as permitted by applicable law. Some of the ways we may market to you include email campaigns.
  • Creating user account
    We may collect personal information when you create an account with us or our service providers, such as name, phone number, time zone, and email address.
  • Customer feedback collection and Support
    Answering requests for customer or technical support.
  • Administration info
    Allowing you to register for events, Auditing relating to interactions, transfers and other compliance activities, Sharing information with third parties as needed to provide the Services, Administer contests, surveys, and sweepstakes you enter, notify contest winners, and award prizes; and
  • Site protection
    Debugging to identify and repair errors with our Services, Detecting security incidents, protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for that activity. Legal and Dispute resolution. Other uses as required to comply with our legal obligations, applicable laws, regulations, regulators and authorities.
  • Legal and Dispute resolution.
    Other uses as required to comply with our legal obligations, applicable laws, regulations, regulators and authorities.

Manage user account
If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.

How We Share Your Information:
We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:

  • Legal entities
  • Analytics
  • Payment recovery services
  • Data collection & process

We require such third parties to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose. We may also disclose your personal information for the following:

  1. to comply with applicable law, regulation, court order or other legal process;
  2. to enforce your agreements with us, including this Privacy Policy; or
  3. to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.

Retention Of Your Information:
We will retain your personal information with us for 90 days to 2 years after users terminate their accounts or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

Your Information May Be Maintained Within The United States
Please be aware that we may process and store information in the United States. By using the Services, you agree that the collection, use, transfer, and disclosure of your information and communications will be governed by the applicable laws in the United States. Accordingly, we may transfer and store data outside of your home country. Where required by law, we make use of appropriate legal mechanisms to safeguard data transfers.

Your Rights:
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at legal@confiction.com . We will respond to your request in accordance with applicable law.
You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at contact@confiction.com .
Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

Security:
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Grievance / Data Protection Officer:
If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer email: legal@confiction.com . We will address your concerns in accordance with applicable law.

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